Back in 2018, The Cable started a campaign to urge Bristol City Council to stop using bailiffs to collect council tax. Adam Cantrell-Corn, one of the founders, discovered that this practice was actually causing people to fall further into debt because debt collection agencies add extra costs. Not to mention, dealing with bailiffs showing up at your door can be a scary and confusing experience when trying to navigate the bureaucracy of getting out of debt.
Thankfully, the council listened to The Cable’s campaign and began to reduce its use of bailiffs. Deputy mayor Craig Cheney, who had personal experience with debt collectors, agreed in 2019 to take a more compassionate approach in helping people manage their finances.
However, when the pandemic hit, many systems, including debt management, were disrupted. But as things started to return to normal after Covid, Cable reporter Matty Edwards decided to investigate if Bristol City Council had kept its promise to treat debtors more sensitively. Unfortunately, recent evidence, including data obtained through freedom of information requests, suggests that they may not have.
In the latest episode of The Debrief, Matty discusses the ongoing story with fellow reporter Alex Turner. They talk about the discouraging interviews they conducted with individuals facing financial pressure and speculate on what actions the new Green-led council administration might take next.
This conversation underscores the importance of journalists following up on stories over time, even when they unfold gradually. It’s crucial to hold institutions accountable and ensure that promises are kept.
The Cable is an independent, investigative newsroom in Bristol, driven by over 2,600 members. Their commitment to producing award-winning journalism that delves into local issues demonstrates the necessity of investigative reporting in upholding democracy. If you support their mission, consider joining them to help ensure their sustainability.
In a recent breakthrough, the council has shown signs of progress by taking steps to reduce the reliance on bailiffs. This development has the potential to positively impact the lives of thousands of people, thanks to the advocacy of The Bristol Cable campaign.
